Make a Complaint

Something upsets you? Let us know here! Tell us about your concern and our team will investigate it promptly. We'll confirm receipt within 5 business days and follow up with a resolution or next steps within 30 days.

Please visit the Financial Consumer Agency of Canada’s website for more information on merchant rights under the Code of Conduct for the Credit and Debit Card Industry in Canada.

First name

Last name

Email address

Phone number

Country

State / Province

Address

Zip / postal code

City

Date you spoke with our representative

Name of the representative you spoke with

Summary of your complaint